ABSTRACT
The development of COVID-19 into a global epidemic has made it necessary to regulate foodservice practices to minimize the risk of transmission. The main purpose of this study is to determine the effects of awareness, perception, and anxiety levels of kitchen staff on attitudes toward the implementation of new practices regarding novel COVID-19 regulations. Empirical data were collected from 721 kitchen staff working at certified food and beverage establishments, hotels, and restaurants in Turkey. The study results indicated a negative correlation between attitude toward application and anxiety and a positive correlation between awareness and attitude. Significant differences were also detected in the dimensions of awareness, perception, anxiety, and attitude regarding the demographic features of the participants. Kitchens are the nerve center of the foodservice industry. The study extends the value of the in-house (kitchen) responses to improve the food handling practices in commercial kitchens regarding the implementation of new COVID-19 regulations.
ABSTRACT
PurposeThis study aims to investigate the effect of tourists' anxiety levels regarding pandemic on their intention to travel and intention to destination visit as a reflection of risk perception.Design/methodology/approachThis study employed a quantitative research design. Multivariate statistical methods were used because they predict cause and effect relationships. The data collection process was completed in 32 days between March 20 and April 20, 2020. Smart-PLS software was used for data analysis.FindingsAccording to the study results, the level of concern tourists have about the COVID-19 outbreak directly affected their intention to travel and indirectly affected their intention to visit destinations.Research limitations/implicationsAccording to the results of the study, people's anxiety levels about COVID-19 will negatively affect their travel behavior after the pandemic. Such results suggest that when potential travelers' pandemic-induced anxiety levels increase, their travel intention after the pandemic will decrease. In addition, there is a positive relationship between people's intention to travel and post-COVID-19 touristic visit intentions. Therefore, as people's travel intentions increase, so do their destination visit intentions. Another important theoretical implication of this research is that people's pandemic-induced anxiety levels have been shown to negatively affect their destination visit intention through the mediating variable of travel intention.Practical implicationsA multidimensional and stakeholder engagement process needs to be followed to decrease the influences of the pandemic on destinations. Destination management organizations (DMOs) can take an active role in crisis periods to encourage stakeholder participation while attracting tourism demand in the post-COVID-19 era.Originality/valueThis study is important for its topical relevance and for providing specific theoretical and practical implications concerning tourists' travel behavior.
ABSTRACT
Purpose>The main purpose of this study is to make a comparative evaluation of the impacts of previous outbreaks and coronavirus disease 2019 (COVID-19) on the tourism industry. COVID-19 appears to have disrupted all memorizations about epidemics ever seen. Nobody has anticipated that the outbreak in late December will spread rapidly across the world, be fatal and turn the world economy upside down. Severe acute respiratory syndrome, Ebola, Middle East respiratory syndrome and others caused limited losses in a limited geography, thus similar behaviors were expected at first in COVID-19. But it was not so. Today, people continue to lose their lives and experience economic difficulties. One of the most important distressed industries is undoubtedly tourism.Design/methodology/approach>This study is a literature review. In this review, a comparative evaluation between the impact of previous outbreaks and COVID-19 on the tourism industry has been made based on statistics and previous research studies.Findings>The information and figures obtained show that COVID-19 and previous outbreaks have such significant differences that cannot be compared. COVID-19 has been one of the worst to live in terms of spreading speed, the geography where it spreads, loss of lives and negative effects in the whole area.Originality/value>It is noteworthy that COVID-19 is very severe in terms of death cases and also its impacts on the economy compared to other pandemics. It remains to be argued that COVID-19 can also be a reference in terms of possible new outbreaks in the future, and is an effective actor in determining future strategies.